Privacy Policy

PRIVACY POLICY REGARDING THE USE OF PERSONAL DATA

VOXA SOFTWARE SRL, has developed this Privacy Policy to explain how we process and protect personal data (hereinafter referred to as "Policy").

1. To whom does this Information Note apply?

This Policy applies to the processing of personal data of:

  • Our contractual partners such as suppliers, customers ("Business Partners");
  • Visitors and users of our site voxabooks.com ("Users");
2. What data do we collect about you?

We collect and process your personal data as follows: from the information you provide us by filling in the forms on our website, by correspondence with us by phone, e-mail or in any other way.

The information you provide to us may include your last name, first name, date of birth, home address, email address and telephone number, as well as other information as appropriate.

Through our work on the site, we will not collect or process sensitive personal data about you (i.e. information about racial or ethnic origin, political opinions, religion or philosophical beliefs, health, sex life or sexual orientation).

Each time you visit our site, we automatically collect the following data:

  • technical data, for example, this may include the Internet Protocol (IP) address used to connect your computer to the internet, connection information, browser type and version, time zone setting, browser extension types and versions (plug-ins), operating system and platform, device type and mobile device brand; this data is collected and processed on our behalf through third-party cookies and you can find more information about this at Cookies Policy;
  • data about your visit, for example, this may include data about URLs, clickthroughs to, through, and from our site (including date and time),information, or products that you have viewed or searched on the site. If we obtain your personal data from a third party, we will provide you with all relevant information about their processing as soon as possible, but no later than one month after obtaining your personal data.
  • In order to provide the services, we may ask you to add personal data that may include name, surname, date of birth, address;
3. What are the purposes of the processing of personal data and what is the legal basis for the processing?

We may process your personal data in the following cases:

  • when we need to take the necessary steps to conclude a contract with you;
  • when we have to execute a contract we have concluded with you;
  • when we have to comply with a legal obligation;
  • when necessary for our legitimate interests (or those of a third party) and your interests (i.e. for the detection and prevention of fraud or for the security of IT and the computer network), unless your fundamental rights prevail over these interests;
  • if necessary for the public interest or for official purposes.

We process your personal data for various technical, administrative and operational reasons, such as: to ensure that the content is presented in the most efficient way for you; to improve our site, including its functionality; for site administration; for internal operations, including for troubleshooting, data analysis, testing, research, statistics and research purposes; to keep the site safe; for advertising and marketing, including for specific marketing purposes, so that we provide content, including personalized content, that may be of greater interest to you.

In some cases, we will process your personal data only with your consent (i.e. in advertising and marketing cases). In these cases, we will ask for your consent separately, in a transparent manner, when you provide your personal data. Subsequently, you can withdraw your consent at any time by sending a request to the e-mail address hello@voxabooks.com. Withdrawal of consent will not affect the lawfulness of the processing that took place before its withdrawal.

When we request personal data in order to comply with legal or contractual obligations, the provision of such personal data by you is mandatory. This means that if such personal data is not provided, we will not be able to manage the contractual relations or comply with the legal obligations imposed on us. In all other cases, the provision of personal data is optional and you are not obliged to provide it.

We may process your personal data, such as identification data, contact details, email address, for the purpose of possibly exercising our rights or complaints against you in the future. This processing is based on our legitimate interest, and it is necessary to exercise our rights in the event of any disputes.

IN PARTICULAR, WE WILL USE YOUR PERSONAL INFORMATION

For the purpose of providing services, delivering goods and making payments based on relevant contracts, we may process your personal data, such as identification data, contact details, bank details.

This processing is based on: Execution of a contract to which the Users are a party, or A legal obligation imposed on us.

We may process personal data so that we can provide you with information about goods or services that we believe are of interest to you. If you are a new customer, we will only contact you by electronic means if we have your prior consent. If you do not want us to use your data in this way, check the appropriate box on the form by which we collect your data Login form in the user account.

We will not pass on your personal data to third parties for marketing purposes without your explicit consent.

We may also use your personal data to measure or understand your preferred content related to our products; and to make suggestions and recommendations to you and other Users of our application / website related to the application about products that may be of interest to you or them.

4. To whom do we transmit personal data?

Our company will not transmit (by sale or rental) to third parties your personal information.

Within our company only a limited number of staff members, such as those in the departments of Sales, Accounting, IT, have access to your personal data according to the principle of need to know ("on a need to know basis"). These staff members are subject to confidentiality obligations regarding personal data. Staff members have the right to manage personal data only on the basis of the instructions communicated by the Company, in connection with the responsibilities of the service.

Appropriate technical and organizational measures are taken for the protection of personal data. This application as well as the website related to the application use security measures against the loss, alteration or misuse of the information that is in our control. However, the company does not assume responsibility for information loss caused by errors in the software with which the application is designed and hosted. We are also not responsible for errors in the security of the server hosting the application.

Personal data may be disclosed to governmental authorities, tax authorities and / or law enforcement agencies, if required by applicable law or if necessary for the exercise of our rights, including conditions of use, or to protect our legitimate interests. (including the legitimate interests of third parties) in accordance with applicable laws.

Your personal data may also be disclosed to third parties, such as service providers who provide administrative, professional and technical support to the Company for IT support, security and business resources; to external consultants (i.e. lawyers, accountants, auditors), for specific purposes, when necessary. Our company performs an appropriate prior assessment in the selection of third party service providers and requires these service providers to maintain adequate technical and organizational security measures to protect personal data and to process personal data only in accordance with the instructions specified by Our company. Service providers will have the right to use subcontractors in the provision of services to our company, provided that each subcontractor complies with the same data protection obligations as service providers.

5. What is the retention period of personal data?

We will retain your personal data for the period necessary to fulfill the purposes listed in this Policy or for the period required by applicable national law, in accordance with the applicable minimum legal retention periods and / or as long as is necessary to exercise our legitimate rights ( and the legitimate rights of others).

If you are a Customer, we will keep your personal data for the duration of the contractual relationship with you.

If you are a user of our application / web site related to the application (i.e. you have created a user account on the application / web page), we will keep your personal data for which the user account is active.

If we process your personal data on the basis of your consent, this personal data will only be processed for the period provided by your consent. In such cases, we will cease the processing of such personal data for the relevant purposes, subject to any legal obligation to process such personal data and / or our need to process such personal data for the purpose of exercising our legitimate rights. (including the legitimate rights of others).

6. Storage of personal data and transfer of personal data abroad

The Voxa application is managed and maintained by VOXA SOFTWARE SRL and hosted by the company's servers, located in EU.

We do not intend to transfer your personal data outside the EEA unless there are adequate protections, including: a decision on the appropriateness of the European Commission regarding the country or countries of destination; appropriate mandatory corporate rules; an approved certification mechanism, together with the mandatory and enforceable commitment of the data controller or the person empowered by the data controller in a non-EU and EEA country to apply the appropriate guarantees; or EU standard contract terms approved by the European Commission.

7. What rights do you have?

You have the following rights according to the relevant legislation:

  • The right to confirm whether or not your personal data is processed by us, and to provide you with a copy of your personal data;
  • The right to request the rectification or deletion of personal data processed;
  • The right to request the restriction of personal data processing;
  • The right to request the restriction of personal data processing;
  • The right to object to the processing of personal data;
  • The right to request the portability of personal data;
  • The right to withdraw your consent at any time, without affecting the legality of the processing carried out on the basis of the consent before its withdrawal;
  • The right to submit a complaint to the National Authority for the Supervision of Personal Data Processing.

We will not charge a fee to respond to your request unless permitted by law, and if such a fee is charged, it will be reasonable and proportionate to your request.

To exercise one or more of these rights, please contact us at the e-mail address hello@voxabooks.com.

8. Security of personal data

We keep your personal data on the company's servers, located in EU.

We use appropriate technical and organizational measures in order to protect personal data and prevent unauthorized access to it. We have entered into contractual relationships with third parties that provide hosting services and these contracts include obligations regarding the organizational and technical security of personal data.

All payment transactions will be encrypted.

You are responsible for maintaining the confidentiality of all means of authentication (for example, username, passwords, etc.) used by you to access parts of the application / website related to the application. Data transmission over the Internet is not completely secure. Although we do our best to protect your data, we cannot guarantee 100% security of your data transmitted on our application; any transmission of personal data is at your own risk.

Once we receive your data, we will use strict security procedures to try to prevent unauthorized access.

9. Cookies

Our site uses cookies to give you a better experience when you browse our site. This processing is based on your consent expressed on the site or through the settings in your browser. You can find more information about cookies at Cookies Policy.

10. Contact

If you have any questions or concerns regarding the processing of your personal data by our company, or if you wish to exercise one or more of your rights, you may contact us at the e-mail address hello@voxabooks.com.

Note: We may update this Policy from time to time and we will notify you of any changes. Please see the Privacy Policy page periodically to be aware of any new changes.